Privacy Policy

The short version

ScreenPact is an independent software product operated from Canada and supported at support@screenpact.com. It is local-first: the Windows app does not record websites, application use, messages or screenshots, and it does not upload ScreenPact activity history to a cloud dashboard.

1. Information stored by the app

ScreenPact stores parent settings, time budgets, recent ScreenPact events, trial or registration state and protected credential verification data on the Windows PC. This information is used to enforce the family’s configured internet-time rules.

The parent passcode is not stored as readable text. ScreenPact stores a salted verifier in a Windows-protected location.

2. What ScreenPact does not collect

• Websites visited or search history
• Application usage or messages
• Screenshots, camera or microphone data
• Precise location
• A cloud copy of the local activity log

3. Licensing and purchases

License validation may send the license information and technical request data required to verify activation. Purchases are processed by Lemon Squeezy, our merchant of record. Lemon Squeezy processes billing details under its own privacy terms; ScreenPact does not receive complete payment-card information.

4. Feedback you choose to send

The feedback form sends the category, message, optional ScreenPact and Windows versions, optional reply email and the permissions you selected to the ScreenPact support inbox. We use this information to answer support requests and improve the product. Do not include a parent passcode, Windows password, complete license key, payment-card information or a child’s private information. Support messages remain in our support mailbox only as long as reasonably needed for support, product improvement and legal obligations.

5. Children’s privacy

ScreenPact is configured by a parent or guardian on a family-controlled Windows PC. It is designed to minimize child data by avoiding content monitoring and cloud activity profiles. Parents remain responsible for deciding whether the software is appropriate for their family and jurisdiction.

6. Retention and deletion

Local ScreenPact data remains on the PC until it is replaced, removed through the uninstall “delete all data” option or otherwise deleted by an authorized parent. Purchase records held by the merchant of record follow that provider’s legal and retention requirements.

7. Security

ScreenPact uses Windows access controls, protected service authorization and recoverable configuration writes. No software can promise absolute security. Early releases should be used only after reviewing the current release notes and known limitations.

8. Contact and applicable rights

Questions about this policy or ScreenPact data can be sent to support@screenpact.com. Privacy and consumer rights that cannot be waived in a user’s jurisdiction continue to apply.